Microsoft Power Platform training
Copilot Studio, Power Apps, Power Automate, Dataverse and Dynamics 365 Contact Center. Every module has slides, a five-question quiz and a lab you run in your own Microsoft tenant. The larger courses add a Project Room, where an AI client briefs you and your design is marked against a senior consultant’s answer.
Written and taught by Manohar Reddy Nallapareddy, Microsoft Certified Trainer · Solutions Architect.An agent routes "my delivery came damaged and I don't want it" to the order status topic instead of returns. What is the most effective fix?
Taken from the live course. Each attempt draws five questions from the module’s bank of seventeen; the pass mark is 70 percent. See the whole module free.
Inside a module
Seventeen slides. The concept, then a decision you have to commit to before the deck shows what a practitioner would do.
Introduction to Copilot Studio & the Agent Era
Run in your own tenant, with screenshots of the real console at every step. You need a work or school Microsoft 365 account and a Copilot Studio trial.
Lab 1: Create and test your first agent
Five questions per attempt, drawn from a bank for the module. Pass mark 70 percent. Question 1 is at the top of this page.
And then, depending on the course
Courses
Select a course to see how it is organised and what gets marked. The Consulting Architect and Dynamics 365 Contact Center are separate programmes, listed below.
Each course carries its Microsoft product colour. DC marks a DC Cloud original.
27 modules in 7 tracks. Quiz and lab on every module. About 50 hours.
The practitioner route through Copilot Studio, from conversation design and knowledge sources to multi-agent architectures, Teams deployment, Dataverse-connected agents and ALM pipelines. Each module teaches the concept, then asks you to commit to a decision before it shows what a practitioner would have done.
The seven tracks
What gets marked
The preview is a full module, decisions and all. No account needed.
Who teaches this
Microsoft Certified Trainer · Solutions Architect · Dynamics 365 CE · Power Platform · Copilot Studio
Microsoft Certified Trainer and Dynamics 365 Solutions Architect. Sixteen years delivering Dynamics 365 and Power Platform implementations, six of them also spent training, and a subject matter expert for Microsoft's own certification exams.
The courses come out of that delivery work. The Parkview ward-rounds app in Power Apps, the Zava warranty agent in Copilot Studio and the DC Group contact-centre consolidation are all shaped like engagements, because an engagement is what a consultant is hired to run.
Programmes
Neither is part of the catalogue above or of any bundle. Each has its own cohort and team delivery.
A DC Cloud original for senior consultants
Not a product course. This is the commercial, political and technical judgment that decides whether an engagement succeeds, taught to people who already know the platform.
Self-paced, as a guided cohort (8 days of 4 hours, up to 8 people), or delivered to your team (5 days of 8 hours).
Microsoft product course with AB-250 exam preparation
Queues, routing, channels, Copilot voice and chat agents and supervisor tooling, taught as one continuous engagement with DC Group, a conglomerate consolidating four subsidiary contact centres.
As a cohort (6 days of 4 hours) or delivered to your team (4 days of 8 hours).
The Project Room
Included in both Dataverse tracks and the Contact Center programme. You pick a client and the phases run in order, because on a project they do.
You get the client, the industry and the constraint. Nothing else, the same as a real handover.
Not marked
Interview the AI client. It has business goals, hidden pain points and opinions, and it will not volunteer the real problem.
Marked onQuestion quality, and whether you reached the actual issue.
Turn what you heard into a requirements set that someone else could build from.
Marked onTraceability. Does every requirement come from something the client said?
Produce the functional design document, or the technical one, depending on your track.
Marked onLine-by-line evaluation against the expert model answer.
Work through the expert build guide with a QA sprint board. Findings open as you go, and you close them.
Marked onFindings resolved, publisher prefix, ALM-safe schema.
The client tests it. Whatever you missed in Discovery arrives here, with their name on it.
Marked onDefects traced back to the discovery gap that caused them.
The Decision Map: every choice you made, laid against the expert path, debriefed by the AI project coach.
Marked onA competency breakdown you can take into an interview.
Who this is for
You want a first consulting role and something concrete to talk about in the interview.
You know the product. The gaps are the enterprise patterns nobody handed you.
You own the outcome, and increasingly you train the people who do the work.
Enquire
There is no checkout on this page. Say which course you are looking at and what you want from it: a first role, a specific project, a team to train.Manohar reads every message and replies personally, usually within a working day, with access options and a straight answer on fit.
The first cohort started in September 2026. Learner comments will appear on this page as people finish, with their name and role. Until then, the free previews are the best way to judge the content.
Before you ask
Yes. The lab guides walk you through real configuration in make.powerapps.com and copilotstudio.microsoft.com, so you need a work or school account, or a free developer account through the Microsoft 365 Developer Program, which takes about five minutes to set up.
Copilot Studio is roughly 25–30 hours including labs. Dataverse Functional Consultant is about 35–40, Technical Consultant 40–50. Power Automate runs to around 60 and Power Apps to around 90. Project Simulation adds 3–5 hours per scenario. Everything is self-paced with no deadlines.
Functional Consultant covers the delivery side: requirements, functional design documents, data migration, UAT and stakeholder management. Technical Consultant covers the build side: plugins, PCF, Custom APIs, Azure integration and DevOps. Both share the same 13-module foundation, so people often start with one and add the other.
Nothing is scripted. The AI Client in Discovery, the Technical Mentor during Build and the Project Coach in the Retrospective all respond to exactly what you write. They hold the full context of your conversation and will challenge or agree with you based on your actual answers, so no two learners get the same engagement.
Yes. Every course has a free preview covering its first modules in full: the slides, the knowledge check and a lab guide. No account needed. If you want to look at something specific that isn't in the preview, ask and we'll show you.
Yes. The Consulting Architect and Dynamics 365 Contact Center both run as guided cohorts and as enterprise delivery to your own team, with a team dashboard, usage analytics and a sponsor debrief. Tell us your headcount in the enquiry form and we will come back with options.
